Administrative Assistant
Company: The People Concern
Location: Lancaster
Posted on: September 23, 2024
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Job Description:
Administrative Assistant
45244 32nd St W, Lancaster, CA 93536, USA * Lancaster, CA, USA
Req #11216
Tuesday, September 10, 2024
Title: Administrative Assistant
Department: Interim Housing
Reports to: Senior Director
Site: Kensington Campus, 45244 32nd St West, Lancaster, CA
93536
Schedule: Monday-Friday, 8am-4:30pm
Status: Full-Time, Non-Exempt, Non-Management
Benefits: Medical,Dental, Vision, Retirement Planning (403b),
Employee Assistance Program (EAP), etc.
Summary
The Administrative Assistant is responsible for providing
professional administrative support to the Kensington site director
and management team to ensure organized, efficient and professional
operations at the Kensington campus. The Administrative Assistant
possesses the necessary skills to work effectively with site
leadership, staff, clients and all community stakeholders to
accomplish the strategic goals of the program.
Essential Duties and Responsibilities
1. Provide administrative support to the site director and lead
staff, including but not limited to calendar management, mail
processing, telephones.
2. Serve as the Receptionist, ensuring the front desk is adequately
staffed so that calls, visitors, mail and deliveries are handled
correctly, and that all associated duties are performed
appropriately including scheduling conference rooms, maintaining
the cleanliness of kitchen/staff break room, and receiving
donations, etc.
3. Ensure office supplies, meeting supplies, and program supplies
are ordered, tracked, receivedand stored appropriately.
4. Coordinate meetings, materials preparation, and room set-up and
issue resolution.
5. Assist in ensuring the cleanliness of the office and other
service areas.
6. Assist with special projects, staff training, and other general
office tasks as needed or assigned.
7. Serve as the first point of contact for the site/project - greet
and assist clients, visitors, donors, etc. and direct or refer them
to the appropriate staff.
8. Ensure common work stations are stocked and equipment is in
working order (copiers, coffee, phones, etc.)
9. Maintain a positive, friendly attitude and general helpfulness
towards all visitors, staff, and clients
10. Maintain a safe work environment and confidentiality at all
times
11. Be proactive, creative, and flexible in determining,
evaluating, researching, and resolving issues
12. Organize and prioritize multiple activities to meet all
external and internal deadlines
13. Maintain professional demeanor that reflects positively on the
agency
14. Demonstrate respect and courtesy toward others
15. Able to thrive in a work environment emphasizing teamwork and
collaboration
16. Respond promptly in all aspects of communication
17. Work with minimum supervision
18. Perform other duties as assigned
Qualifications
1. Bachelor's degree required or a minimum of 3 years' experience
working in a social service organization or nonprofit
2. Minimum of three years' experience working in executive
administrative or office management roles required;
3. Demonstrated proficiency in Microsoft Office Suite (Outlook,
Word, Excel, and PowerPoint) required;
4. Demonstrated client service orientation, with credibility,
integrity, and a positive attitude; exhibit a calm, mature nature
when interacting with agitated or upset clients and handling client
grievances;
5. Exhibit a high degree of professionalism, business judgment,
tact, and diplomacy; able to
maintain strict confidentiality;
6. Able to be precise, thorough, and detail-oriented, with
excellent time management and organizational skills;
7. Able to self-start, work independently and achieve high
standards to meet multiple deadlines, while also working
effectively with others in a team-oriented environment;
8. Excellent communication skills including writing, speaking,
editing, proofreading and computer skills, with great attention to
detail and excellent problem-solving skills;
9. Strong calendaring, organizational and document management
skills;
10. Able to develop and maintain strong relationships with clients,
management, staff, donors and community members.
Preferred Qualifications
1. Comfortable working with individuals experiencing homelessness,
domestic violence, living with mental illness and/or substance
addictions
2. Previous management experience.
3. Minimum 40 WPM typing speed
4. Bilingual Spanish
Work Environment
1. Combination of field and office environment
2. Regularly required to sit, stand, bend; occasionally lift or
carry up to 35 lbs.
3. On occasion walk or drive to different local sites
4. Will necessitate working in busy and loud environments
5. Will be exposed to elements like cold, heat, dust, noise and
odor
6. May need to bend, stoop, twist and sit throughout the day
EXPECTED BEHAVIORS OF ALL STAFF
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to
non-discrimination in employment. We select the most qualified
individual for the job basedon job-related qualifications
regardless of race, color, age, sex, religion, national origin,
disability, ancestry, marital status, credit history, sexual
orientation, arrest and court record, genetic information, veteran
status or any other status protected by federal, state or other
applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild
their lives. One of Los Angeles County's largest social services
agencies, The People Concern was formed in 2016 in a merger of two
trusted social service organizations based in Los Angeles County,
OPCC and Lamp Community. Informed by more than fifty-eight years of
work in the community, The People Concern is a leading provider of,
and advocate for, evidence-based solutions to the multi-faceted
challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide
a fully integrated system of care - including outreach, interim
housing, mental and medical health care, substance abuse services,
domestic violence services, life skills & wellness programs, and
permanent supportive housing - tailored to the unique needs of
homeless individuals, survivors of domestic violence, challenged
youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care
empowers our participants to navigate the multi-faceted obstacles
in their lives, become their best selves, and ultimately, connect
with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants &
More
The People Concern University & Certificates
Corporate Discounts
Other details
Pay Type
Hourly
Min Hiring Rate
$22.36
Max Hiring Rate
$22.36
Travel Required
Yes
Required Education
High School
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