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FIELD SERVICE ENGINEER - LA / ORANGE COUNTY, CA

Company: Fresenius Kabi AG
Location: California City
Posted on: September 21, 2022

Job Description:

Job Summary

The Field Service Engineer is responsible for providing technical direction and support to customers on operation and maintenance of company products. Serve as customer contact on technical and service related problems. Demonstrate uses and advantages of products. Work closely with sales and marketing, QA/QC and research and development to address customer concerns, determine corrective action and customer follow-up.

The ideal candidate will live in Los Angeles, California or Orange County, California.

Responsibilities

  • Install, check out, operate, maintain, repair, and upgrade equipment within time requirements established by service management.
  • Provide preventative maintenance in accordance with published procedures. Keep performance and maintenance records on the equipment.
  • Provide guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques.
  • Analyze equipment failures to determine cause and recommend corrective action.
  • Advise and assist in effecting design changes to improve equipment efficiency and/or reduce cost of operations.
  • May participate in installation planning phase.
  • Maintain customer good will through: effective communication of all services rendered; effective communication of on-site arrival time; effective and early communication of late on-site arrival time; effective communication of service and operator issues; effective presentation of positive attitude for the company, products, employees, and customers; and maintaining a proper business appearance as defined by service management.
  • Effectively manage company assets to include company vehicle, computer, trunk stock parts inventory, test equipment and tools.

    Requirements
    • Computer skills are essential. Must be familiar with Microsoft Windows operating system and Microsoft Office applications, including Word, Excel, PowerPoint, and Access
    • Valid driver's license.
    • Able to obtain credit approval for Corporate Credit card.
    • Good verbal and written communication skills
    • Independent Thinking
    • Detail Oriented
    • Strong Problem solving skills

      Additional Information

      We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company match, and wellness program.

      Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

Keywords: Fresenius Kabi AG, Lancaster , FIELD SERVICE ENGINEER - LA / ORANGE COUNTY, CA, Engineering , California City, California

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