Assistant Director of Housing and Homeless Service

Company: Mental Health America of Los Angeles
Location: Lancaster
Posted on: May 15, 2022

Job Description:

Job Description ***** Assistant Director of Housing and Homeless Services *****Supervision Responsibilities: Under the general direction of the Director of Housing and Homeless Services, the Assistant Director will provide leadership and oversight of program implementation for MHALA's Intensive Case Management Services (ICMS) located in the Antelope Valley and Santa Clarita areas. The Assistant Director will ensure that proper documentation, contractual occupancy, and statistical data are maintained and accurately reported to program funder and reflected in appropriate database. Additionally, the Assistant Director will review reports to ensure accuracy and that contractual outcomes are met. Summary: The Assistant Director will provide general oversight to the Program Manager(s), Program Coordinator(s) and Direct Service Staff during program and service related activities; support staff in the delivery of services, and ensure that programs operates within program guidelines.Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as appropriate by the supervisor. Reasonable accommodation will be provided to any qualified person with a disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal opportunity employer and service provider. The Agency will consider candidates with criminal history.

• Responsible for assisting the Director of Housing and Homeless Services in providing program oversight, analysis, preparation and monitoring of the program budget, and billing goals that aligns with program funding streams, and its targeted fiscal year (FY) goals. Oversees and ensures programs monthly, quarterly, and yearly data reporting to ensure accurate and timely submission and documentation.
• Assist Program Director in providing leadership and oversight of the team and work with the team to ensure excellent care and services are provided to members.
• Serves as a point-of-contact of all DHS contracted programs, including programs connected with the Department of Mental Health (DMH), the Los Angeles Homeless Service Authority (LAHSA) and the Los Angeles County Development Authority (LACDA).
• Leads and participates in regular scheduled meetings with department managers and coordinators.
• Provides and coordinates crisis support to direct service staff
• Ensure compliance with DHS, DHM, LAHSA and MHALA standards.
• Oversees coordination of enrollments, discharges, and transfers of program members.
• Attends planning and administrative meetings as required by MHALA and funding sources as deemed necessary by the Program Director. In the absences of the Director, the Assistant Director will coordinate, lead, and moderate management, team, all-staff meetings, and other internal self-governing groups. As needed, participates actively in mental health consumer/coalition, community involvement and constituency groups. As needed makes presentations, self-help, recovery, consumer advocacy and other emergent topics to professionals, consumers, family and other groups as requested or required.
• Provide ongoing strategic direction in the absence of the Director, offers support and training to direct service staff; provides leadership in developing and refining program enhancement and procedures in collaboration with the Program Director.
• Establish and preserve relationships with our partners, landlords, members of the community. Works to establish excellent collaborative relationships with other agency departments/teams.
• Works in collaboration with the Program Director to help create and support agency-wide, strategic program initiatives.
• Work closely with agency leadership, including Development, Finance, Intern Evaluation/Contracts, Training, Real Estate, HR, and Policy around initiatives and issues connected with department.
• In the absence of Director, trains, staff in accordance with organizational policy and applicable laws and regulations. Provides direct supervision for interns within the team for day to day tasks.
• Provide oversight and ongoing communication of all employee related matter, such as petty cash, timesheets, mileage and ongoing employee relations, etc.
• Conducts timely annual performance evaluations and ensure submission to HR
• Ensure that staff attends and completes required trainings; Consult with HR regarding employee relations and staff performance issues.
• Actively participates in the hiring process and onboarding process.
• Ensure ongoing data quality assurance checks of member files; ensure all notes and data collection are complete, and entered in a timely in the database through on going chart reviewsPosition requirements:
  • Strong leadership and mentoring skills; excellent organizational skills and the ability to multitask and manage stress in a fast-paced environment.
  • Minimum of one year of leadership experience in a non-profit social service agency.
  • Bachelor's degree in human services or related field preferred.
  • Excellent verbal and written communication skills; tact and diplomacy; excellent relationship building skills; exceptional ability to communicate articulately and effectively in large group setting.
  • Outstanding team building and facilitation skills; ability to build consensus and seek input.
  • Extensive experience working with individuals experiencing mental health needs, physical health problems, substance use problems, poverty, and homelessness.
  • Knowledge and experience in the mental health field; ability to handle complex crisis situations.
  • Demonstrated ability to provide supervision and leadership to diverse staff who possess a wide range of skills, abilities and professional competencies.
  • Proven success developing and evaluating program models, and selecting and successfully operationalizing existing and innovative programs.
  • Knowledge of community resources and experience building community relationships.
  • Proficient in computer applications such as Microsoft Word, Excel and Outlook with previous budgeting experience preferred.
  • Flexible work schedule to include some evenings or weekends when necessary.
  • Driving with current class C driver's license, a vehicle for transportation, and proof of valid automobile. insurance, the ability to be ensured by MHA liability insurance are conditions of employment.
  • Will pursue LPS designation if/when eligible in order to facilitate involuntary holds when needed and on call coverage must be provided according to contract requirements.
  • TB clearance and re-testing every year are conditions of continued employment.
  • COVID-19 vaccination is required for this position. Accommodations will be considered with proof of a legal exemption.

Keywords: Mental Health America of Los Angeles, Lancaster , Assistant Director of Housing and Homeless Service, Executive , Lancaster, California