Company: The Westin Pasadena
Location: California City
Posted on: September 23, 2022
Find us in the heart of one of California's most exciting cities,
with easy access to cultural sites such as the Historic Old Town
Pasadena, museums, restaurants, and the Rose Bowl Stadium. We're
also only a short distance from the Pasadena Convention Center. We
offer 350 newly renovated guest rooms and 18 unique suites, all
boasting our signature white Heavenly - Bed with a pillow-top
mattress. Many rooms offer great courtyard or mountain views, and
all are furnished with the uplifting Heavenly - Bath.
Our hotel offers Associates with many unique benefits such as
discounted garage parking, discounted dry cleaning & laundry
services and a free meal during each shift. We take pride in our
community by volunteering as a group for Walks, Children's Events
as well as supporting our furry friends in the local pet rescues.
Our CARE committee supports the Community, Associates and the
Environment through active volunteering, holding creative & fun
events and collecting donations. As a Hotel, we know that
Everything Communicates, so taking care of our Associates is
extremely important to us. Happy Associates make happy Guests - and
that is what it is all about! We look forward to you joining our
fast pace, driven, big-little work family. Westin Pasadena - One
Team, One Goal!
Don't meet every single requirement of this job? Studies have shown
that women and people of color are less likely to apply to jobs
unless they meet every single qualification. At HEI we are
dedicated to building a diverse and inclusive workplace, so if
you're excited about this role but your experience doesn't align
perfectly with every qualification in the job description, we
encourage you to still send in your information. You may be the
perfect candidate for this or for other roles within our
We value U.S. military experience and invite all qualified military
candidates to apply.
The Westin Pasadena is an upscale hotel, minutes from the Pasadena
Museum of California Art, Pasadena Civic Auditorium and the Rose
Bowl stadium. Our rooms feature contemporary furnishings, work
desks, coffeemakers, flat-screen TVs and Wi-Fi. Amenities include a
heated outdoor pool and an exercise room. Our lobby bar and
restaurant offers healthy Californian cuisine indoors or on our
stylish shaded terrace. With over 20,000 square feet of
meeting/events rooms, there is never a dull moment at the Westin
Pasadena. Come join the most amazing team in beautiful Pasadena,
home of the famous New Years day Rose Parade. This is a full-time
position offering competitive pay, medical, dental, vision and much
Start your new Career with HEI Hotels & Resorts at the Westin
Pasadena- APPLY TODAY!!!
- Maintain the building to ensure safe and clean experience for
hotel guests, associates and vendors. Provide Housekeeping Team
direction and support.
- Supervise the housekeeping staff; providing open communication,
training, coaching and counseling and providing performance
feedback to ensure maximum efficiency.
- Interview, hire, train, recommend performance evaluations,
resolve problems, provide open communication and recommend
discipline and/or termination when appropriate.
- Supervise and inspect the cleaning of the guest rooms, turndown
service, public areas and back of the house; ensure compliance with
accident/loss prevention programs, health/sanitation standards and
regulations to achieve a high level of cleanliness and guest
- Issue assignments to staff reviewing special requests and areas
of concentration to ensure a smooth flow of the housekeeping
- Issue supplies/goods to staff at beginning of shift in order to
control inventory and ensure proper supplies are available while
- Respond to guest requests, concerns and problems to ensure
- Log items into the Lost and Found and answer inquires to
maintain controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure
appropriate protection of the hotel, guests, staff and company
- Comply with attendance rules and be available to work on a
- Perform any other job related duties as assigned.
- Housekeeping experience preferred.
- Ability to grasp, lift, carry or otherwise move materials
weighing up to 100 lbs. with or without reasonable
- Ability to move throughout building, bend, stoop and reach to
assist other staff members, i.e., room attendants, housepersons,
and inspectors to complete their individual tasks if situation
demands with or without reasonable accommodation.
- Effective verbal and written communication skills. Ability to
adapt communication style to suit different audiences, such as
effectively communicating with supervisors, coworkers, public
HEI Hotels and Resorts is committed to providing a comprehensive
benefit program that offers you choices for your physical, mental
and financial wellness, creating value in your most important
investment - you!
For your physical and mental wellness we offer competitive Medical
and Dental programs through Anthem Blue Cross Blue Shield as well
as Vision insurance programs through EyeMed. Our Vacation, Sick and
Holiday programs are available for you to rejuvenate with time off.
For your financial wellness, HEI provides a wide array of coverage,
including Supplemental, Spousal and Child Life insurance as well as
Short and Long-Term Disability plans. Our 401(k) Savings Plan with
matching funds, and discounts through our 'YouDecide' and Hotel
Room Discount programs provide additional incentives for choosing
HEI as the employer of your future. Specific details and
eligibility of these programs vary by location and employment
Work today, get paid today! We proudly partner with DailyPay, a
voluntary benefit that allows our associates access to their
earnings when they want them.
HEI Hotels and Resorts is an equal opportunity employer. We
evaluate qualified applicants without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, veteran status, and other legally protected
Keywords: The Westin Pasadena, Lancaster , Housekeeping Supervisor, Hospitality & Tourism , California City, California
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