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Veterans Preferred - Technical Support Specialist - Kunsan Air Base (Korea)

Company: Motorola Solutions
Location: California City
Posted on: May 1, 2021

Job Description:

Military Veterans are Encouraged to Apply. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company OverviewAt Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.Department OverviewDepartment KW777 is responsible for the programming, maintenance, and repair of a country-wide ASTRO P25 IV&D system with full IA certification including Master site, Management site, remote RF sites, MC75000 dispatch sites, Subscriber products, MESH AP's, and ACE3600 Fire Alerting Systems. Te Department Staff will interface with numerous US Military personnel as well as Local Nationals employed by the US Military. Country wide travel to equipment locations is required and in some cases hiking into a site is also required.Job Description**Position located on Kunsan Air Base in South Korea**The System Technologist will be a working Dept. Manager responsible for subordinate technicians and the programming, maintenance, and repair of a country-wide ASTRO P25 IV&D system with full IA certification including Master site, Management site, remote RF sites, MC75000 dispatch sites, Subscriber products, MESH AP's, and ACE3600 Fire Alerting Systems. The System Technologist will interface with numerous US Military personnel as well as Local Nationals employed by the US Military. Country wide travel to equipment locations is required and in some cases hiking into a site is also required.Secret Clearance. IAT III/IATII, A+, Network+, and Security+ Certified. Complete understanding of IT networks, STP, MRP, VLAN and VPN's including but not limited to Cisco and Brocade Switches, Routers, and Servers utilizing Windows, Solaris, Redhat, and Linux operating systems. Complete knowledge of and ability to program and repair Motorola's RF product line including Portables, Mobiles, Control Stations, and Repeaters. Must possess strong interpersonal, presentation, and communications skills both orally and written.Responsibilities include optimization and support of complex communication systems and providing technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture. Proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. Capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of resultsDevelop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issuesMaintain, optimize, test and document complex communications systems.Team with engineering, project management and sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectationsKnowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN)Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipmentProvide weekly reports of activities and accomplishments Specific Knowledge/Skills:2 year associate degree in electronics or IT preferredSecurity +, CompTIA or related certificate is highly desirableComputer literate with proficiency in MS Word, Excel, Outlook, and AccessStrong self-management skills and interpersonal communication skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teamsSelf-motivated and self-managed to perform the required duties at a distance from direct supervisionAbility to solve customer problems quickly during stressful situationsExcellent communication (oral and written) skills and must also have high sense of urgency, strong work ethic and is results orientedMust have a current, valid driver's license and no traffic violations3 years posting to country **Must be able to obtain background clearance as required by government customer****Position located on Kunsan Air Base in South Korea**Basic RequirementsAssociates degree/related certificate or 2+ years in RF, LMR, Astro, P25, Networking, IT, Field/System Technician.Travel Requirements10-25%Relocation ProvidedInternationalPosition TypeExperiencedReferral Payment PlanYesEEO StatementMotorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

Keywords: Motorola Solutions, Lancaster , Veterans Preferred - Technical Support Specialist - Kunsan Air Base (Korea), IT / Software / Systems , California City, California

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