Content Manager, Guided Projects (Computer Science)

Company: Coursera
Location: California City
Posted on: September 19, 2022

Job Description:

Coursera can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. Our interviews and onboarding are conducted virtually, a part of being a remote-first company.

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with more than 100 million registered learners. Coursera partners with 275+ leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor's and master's degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Job Overview:

The Services team works to empower learners, partners, and enterprise customers to achieve their goals on Coursera. The team is made up of four sub-teams: Learner Services, Partner Services, Program Management, and Teaching & Learning. We help learners succeed by implementing innovative systems and processes that solve problems. We also develop best practices and technical expertise to enable our partners to create high-quality content. As strong advocates for the Coursera community, we work to align cross-functional teams and build scalable solutions to continuously improve the Coursera experience.

Coursera is looking for a Content Manager to join our Guided Projects team and focus our Computer Science catalog. You will collaborate with colleagues in Product, Content Strategy, Data Science, and Teaching and Learning to build world class Guided Projects for our global audience. In particular, you will be responsible for developing the strategy for this topic, building a roadmap of projects, qualifying and sourcing top Subject Matter Experts (SMEs) to teach the projects, managing the backlist of projects and, working with the team to drive impact across the business.

Responsibilities:

• Conduct research to identify trends and determine what topics and software tools are essential for today's professional to be successful in their job
• Use external research and internal data to build a roadmap of high quality Guided Projects to develop in the Computer Science domains
• Source and vet top SMEs via inbound applications, internal recommendations, and your own external research and outreach
• Work with SMEs to provide guidance, outline expectations, and develop the plan for their Guided Project(s)
• Review and track data on catalog performance and maintain backlist of Guided Projects ensuring MVP projects are up to date and deprecating projects as needed
• Work with team to refine processes and procedures to ensure an efficient workflow
  Basic Qualifications:
  
  • 3+ years experience in Content Strategy or Curriculum Development
  • Prior experience working with Computer Science topics
  • Prior experience working with external stakeholders, vendors, or SMEs
  • Experience working with data to inform strategy and decision making
  • Proven track record of successfully leading projects
    Preferred Qualifications:
    
    • Excellent written, verbal, and presentation communication skills
    • Strong innovation, creativity, and problem-solving skills
    • Attention to detail and strong client service skills
    • Ability to work in a fast-paced, dynamic, agile, product-focused, team environment
    • Experience with Excel and SQL is a plus
    • Experience with Salesforce is a plus
      If this opportunity interests you, you might like these courses on Coursera:
      
      • Creative Problem Solving
      • Influencing People
      • Data Analysis and Presentation Skills
        #LI-SSI
        
        Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
        
        If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
        
        For California Candidates, please review our CCPA Applicant Notice here.
        
        For our Global Candidates, please review our GDPR Recruitment Notice here.
        
        #LI-Remote

Keywords: Coursera, Lancaster , Content Manager, Guided Projects (Computer Science), IT / Software / Systems , California City, California