Mobile Event Expert - Based out of Santa Clarita
Company: T-Mobile
Location: Valencia
Posted on: May 2, 2024
Job Description:
Be unstoppable with us!T-Mobile is synonymous with
innovation-and you could be part of the team that disrupted an
entire industry! We reinvented customer service, brought real 5G to
the nation, and now we're shaping the future of technology in
wireless and beyond. Our work is as exciting as it is rewarding, so
consider the career opportunity below as your invitation to grow
with us, make big things happen with us, above all, #BEYOU with us.
Together, we won't stop!Job Overview
Responsible for providing customers an exceptional retail
experience while achieving sales and service expectations of the
Mobile Showroom. Leverages Customer Focus capabilities to develop
relationships, understand customer needs and recommend complete
solutions. Supports team members in servicing customers and
completing operations duties including; maintaining clean and well
organized store appearance, adhering to store procedures and
merchandising standards. Assists other Associates in achievement of
their sales objectives.Job Responsibilities:
- Support event sales goals through side-by-side selling with
local Retail Sales Associates or Partner Sales Associates during
events. May include selling when other Associates are not present.
Includes Partner support though proactive outreach to local
businesses with Partner Associates.
- Support community partnership efforts by reaching out into the
local community and business environment to network, build the
brand/awareness of the mobile showroom & company, through
relationships, referrals and events. May be leveraged for emergency
relief.
- Proactively engages with a broad range of customers in a highly
visible and energetic retail environment. Makes customers feel
comfortable and welcomed into the T-Mobile environment while
educating around our products and services. Ensures customer
satisfaction in all areas of sales and service. Answers customer
questions and makes personal recommendations. Contributes to the
culture, bringing the space to life with vibrancy by having a
charisma, passion, and hobby or skill that helps consumers
experience the Mobile Showroom experience.
- Acclimate local Retail Sales Associates and Partner Sales
Associates to unique event environment to provide an amazing
customer experience.
- Education:
- High School Diploma/GED (Required)
- Work Experience:
- 6 months Retail experience in high volume environment
(Preferred)
- 6 months of customer service and/or sales experience, Retail
environment preferred (Preferred)
- Knowledge, Skills and Abilities:
- Customer Service Strong Customer Service skills; Passion,
integrity and energy necessary to create and dynamic work
environment necessary to deliver a world class shopping experience
(Required)
- Retail Sales Retail experience in high volume environment and
ability to work in varied environments including external events
(Required)
- Detailed Organization Strong organization, multi-tasking,
versatility, communication and attention to detail (Required)
- Training Acclimate local Retail Sales Associates and Partner
Sales Associates to unique event environment (Required)
- Mathematics Consistent accuracy with basic math and proficient
use of a calculator is required (Required)
- Licenses and Certifications:* At least 18 years of age* Legally
authorized to work in the United StatesTravel:Travel Required
(Yes/No):YesDOT Regulated:DOT Regulated Position (Yes/No):NoSafety
Sensitive Position (Yes/No):NoCalifornia Pay Range : $23.63 -
$31.96The pay range above is the general base pay range for a
successful candidate in the state listed. The successful
candidate's actual pay will be based on various factors, such as
work location, qualifications, and experience, so the actual
starting pay may be above or below this range. At T-Mobile,
employees in regular, non-temporary roles are eligible for an
annual bonus or periodic sales incentive or bonus, based on their
role. Most Corporate employees are eligible for a year-end bonus
based on company and/or individual performance and which is set at
a percentage of the employee's eligible earnings in the prior year.
Certain positions in Customer Care are eligible for monthly bonuses
based on individual and/or team performance, while Retail and
Business Sales roles are eligible for monthly or quarterly sales
incentives. And since we are ALL owners, EVERY employee at T-Mobile
is eligible for an Annual Stock Grant.At T-Mobile, our benefits
exemplify the spirit of One Team, Together! A big part of how we
care for one another is working to ensure our benefits evolve to
meet the needs of our team members. Full and part-time employees
have access to the same benefits when eligible. We cover all of the
bases, offering---medical, dental and vision insurance, a flexible
spending account, 401(k), employee stock---grants, employee stock
purchase---plan, paid time off and up to paid 12 holidays - which
total about 4 weeks for new full-time employees and about---2.5
weeks for new part-time---employees annually - paid parental and
family leave,---family building benefits, back-up care, enhanced
family support, childcare subsidy,---tuition---assistance, college
coaching, short and long term disability, voluntary AD&D
coverage, voluntary accident coverage, voluntary life insurance,
voluntary disability insurance, and voluntary long-term care
insurance. We don't stop there- eligible employees can receive
mobile service & home internet discounts, pet insurance, and access
to commuter and transit programs! To learn about T-Mobile's amazing
benefits,---check out---.--- Never stop growing!T-Mobile doesn't
have a corporate ladder-it's more like a jungle gym of
possibilities! We love helping our employees grow in their careers,
because it's that shared drive to aim high that drives our business
and our culture forward.T-Mobile USA, Inc. is an Equal Opportunity
Employer. All decisions concerning the employment relationship will
be made without regard to age, race, ethnicity, color, religion,
creed, sex, sexual orientation, gender identity or expression,
national origin, religious affiliation, marital status, citizenship
status, veteran status, the presence of any physical or mental
disability, or any other status or characteristic protected by
federal, state, or local law. Discrimination, retaliation or
harassment based upon any of these factors is wholly inconsistent
with how we do business and will not be tolerated.Talent comes in
all forms at the Un-carrier. If you are an individual with a
disability and need reasonable accommodation at any point in the
application or interview process, please let us know by emailing
ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500.
Please note, this contact channel is not a means to apply for or
inquire about a position and we are unable to respond to
non-accommodation related requests.
Keywords: T-Mobile, Lancaster , Mobile Event Expert - Based out of Santa Clarita, IT / Software / Systems , Valencia, California
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