Posted on: September 2, 2020
A Little About Us The LAcarGUY family of dealerships has been a
fixture in Southern California since Sully Sullivan opened his
first dealership, Volkswagen Santa Monica, in 1964. Having been an
integral part of the iconic California surf culture of the 1960s,
the LAcarGUY family of dealerships has grown and transformed over
the years. We now include 12 award-winning dealerships throughout
the greater Los Angeles area which support world renowned brands
such as Audi, Honda, Lexus, Porsche, Subaru, Toyota, and
Volkswagen. Although we have grown over the years, we remain a
local family-owned business and well-grounded in the communities in
which we operate. We are a prominent supporter of community events,
charitable organizations and environmental causes. What Are We
Looking For? As an innovative and highly respected leader in the
automotive industry, we are looking for a driven, diligent,
thorough and experienced Service Advisor to join our team. We offer
a highly competitive compensation and benefit package with an
outstanding 401(k) program administered by Transamerica. If this
sounds like your dream job, then we have the perfect opportunity
and want to hear from you! What Will I Be Doing? Assist all
customers (retail and shop) in selecting suggested service in a
friendly, professional, and efficient manner
Utilize walk around process to increase customer awareness of
vehicle condition and build rapport
Generate service order estimates/quotes for customers
Schedule appointments and maintain an organized schedule
Conduct post-repair follow up
Resolve customer complaints
Maintain value, quality, and integrity
Continue to maintain our dealership's value, quality, and
Analyze information and evaluate alternatives in an effort to
resolve issues and make sound, timely decisions.
Performs efficiently with the normal amount of direction for the
position; displays the professional attitude and capabilities of a
self-starter. Qualifications To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. Individual should possess: Minimum high school
diploma or GED equivalent required
Previous experience as a Service Advisor is preferred
Self-motivated, goal-oriented, enthusiastic presence with an
ability to work effectively and efficiently in a team
Excellent communication, customer service, organizational and
Ability to apply a common sense understanding to carry out
instructions furnished in written, oral, or diagram form.
Strong computer and phone skills
Work effectively and efficiently as an individual and in a team
Have and maintain an excellent driving record.
Professional appearance and work ethic
All potential employees must pass pre-employment testing including
a background check and drug screen Physical Demands The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Individual will be required to: Sit and/or stand
interchangeably throughout the day.
Sit and/or stand for long periods at a time.
Use hands, fingers and arms continually, frequently and throughout
Bend, crouch, crawl, stoop and kneel continually, frequently and
throughout the day.
Pick-up, lift and carry items that may exceed 50 pounds.
Operate and drive vehicles or equipment, as needed, in a safe
manner. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. Key Words
Service Advisor, Automotive Service, Automotive Repair,
Commissioned Sales, Auto Sales, Car Sales, Automotive Sales, Sales
Consultant, Auto Business, Operations Management, Retail Sales,
Customer Service, Guest Relations, Volkswagen, Lexus, Toyota,
Subaru, Honda, Porsche, Audi, Tesla, Nissan, Kia, Hyundai,
Mercedes-Benz, BMW, Fiat, Smart, Mini, Alfa Romeo, Ford, Chevrolet,
Chevy, Dodge, Ram, Jeep, Chrysler.
Keywords: LAcarGUY, Lancaster , Service Advisor, Other , Lancaster, California
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