Sales Operations Coordinator

Company: REVOL GREENS CA, LLC
Location: Tehachapi
Posted on: May 3, 2021

Job Description:

Summary

As the Sales Operations Representative, you will provide complete and appropriate solutions for customers to increase revenue growth. This position will also assist with account management support for daily orders, ad tracking and logistics coordination. The Sales Operations Representative is responsible for managing order entry and price updates for current customers, in addition to identifying new customers and attracting new business. This position will assist with customer service and support via phone, email and in person when requested. Coordination with shipping, packhouse and driver communication will be a daily requirement. Establishing, developing, and maintaining positive business attitude, customer relationships and internal employee relationships is a key role to this team position.

Roles and Responsibilities

• Establish relationships with customers and manage local accounts
• Develop and maintain new customer relationships to increase revenue growth
• Manage all orders, including order entry, filling and follow up
• Manage price updates and communication to customers
• Coordinate with the shipping, packhouse and logistics team to ensure smooth product flow.
• Manage maintenance, order management, shipping management, ads and reporting
• Respond appropriately to customer issues on a timely basis
• Coordinate pickups and deliveries with customers
• Investigate customer issues and prepare reports, develop solutions, and make recommendations to management to resolve customer complaints
• Communicate with management the initiatives, objectives, strategies, and action plans
• Coordinate sales effort with team members and other departments
• Build product and market knowledge to add understanding and credibility
• Strictly follow all company policies which include safety & regulatory
• Assist when needed with administration duties upon request
• Assist and perform any other related duties as required or assigned
• Work as a team and foster a culture where all locations and workers are proud of their contribution in the Revol Greens team and respect each other as team members

Required Skills/Abilities

• Ability to work independently with minimum supervision
• Willingness to travel to different businesses and locations if required
• Strong attention to detail and problem solving/decision making skills
• Excellent organizational and communication skills
• Ability to analyze and solve problems
• Ability to work in a small or large team environments
• Flexibility to work in a variety of areas and tasks as necessary
• Must be able to work overtime and weekends when required

Education and/or Experience

• Associates Degree preferred
• Five years of customer service experience required
• One year of sales experience required
• Experiencein ashippingenvironment

Working Conditions

• Work will be performed in the office, and local and outside travel to business as needed for sales purpose

Physical Requirements

• Ability to work in a cold environment (34-38 degrees) when necessary to speak with employees
• Ability to work in a hot & humid environment when necessary to speak with employees
• Driving to business locations and marketing functions is required
• Repetitive fingers, arm, shoulder and hand movements when completing data entry and marketing tasks
• Ability to sit for long period of times
• Ability to lift 40lbs

Hours-Benefits

• Full time salaried position
• Monday through Friday 7am to 4pm Holidays and weekends included
• PTO
• Holiday Pay
• 401k plan with 4% company match after 6 months of employment
• Health and Dental Insurance benefits

Keywords: REVOL GREENS CA, LLC, Lancaster , Sales Operations Coordinator, Other , Tehachapi, California