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Support Specialist (Sat - Sun) (7a-3:30p) Kensington

Company: The People Concern
Location: Lancaster
Posted on: June 12, 2021

Job Description:

Schedule: Saturday - Sunday (7:00am - 3:30pm)


  • Oversee clients' cubicle maintenance and enforce cubicle guidelines in a trauma-informed manner
  • Manage the clean linen exchanges once a week
  • Provide orientation to the facilities to new clients
  • Work in collaboration with other shelter staff to maintain smooth operation of the shelter, which may include assisting with food service or other duties as assigned
  • Order office and program supplies when needed
  • Facilitate client groups to assist with skill development
  • Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing and harm reduction and Trauma-Informed care
  • Proactively create a supportive environment to ensure clients' progress towards permanent supportive housing and psycho-social rehabilitation
  • Intervene during crises to actively de-escalate situations, with clients and staff 's safety in mind
  • Ensure that the physical site is well-maintained and safe
  • Send repair requests to the Operations Department, when needed
  • Communicate effectively, and promptly, with management, peers, and clients
  • Maintain client confidentiality at all times, while following agency, state, and HIPAA laws


  • High School diploma or GED strongly preferred
  • Minimum one (1) year experience in related work
  • Demonstrated knowledge of issues faced by a culturally diverse population, managing homelessness, mental illness, and substance abuse.
  • Committed to improving the community through empowerment and dignity
  • Collaboration and team-work is required
  • Knowledge of Word Document and use of Emails.
  • Able to obtain and maintain CPR and first aid certification

Environment and Responsibilities

Work Environment

  • Combination of field and office environment
  • Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
  • On occasion walk or drive to different local sites
  • Will necessitate working in busy and loud environments
  • Will be exposed to elements like cold, heat, dust, noise and odor
  • May need to bend, stoop, twist and sit throughout the day

Responsibilities Common To All Agency Employees

  • Maintain a safe work environment and confidentiality at all times
  • Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
  • Organize and prioritize multiple activities to meet all external and internal deadlines
  • Maintain professional demeanor that reflects positively on the agency
  • Demonstrate respect and courtesy toward others
  • Able to thrive in a work environment emphasizing teamwork and collaboration
  • Respond promptly in all aspects of communication
  • Work with minimum supervision
  • Perform other duties as assigned

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.

Keywords: The People Concern, Lancaster , Support Specialist (Sat - Sun) (7a-3:30p) Kensington, Other , Lancaster, California

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