Personal Service Coordinator

Company: Mental Health America of Los Angeles
Location: Lancaster
Posted on: January 20, 2023

Job Description:

Job DescriptionSummary: Serves as the primary support and case manager for adults with mental illness by assisting them to live as independently as possible in their chosen community.Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. MHALA is an equal employer opportunity and service provider and will consider individuals with a criminal history.

• Develops a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals
• Mediates and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements etc.
• Visits members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless
• Transports members to appointments and on errands when appropriate
• Oversees and monitors members' individual and group activities both inside the program and out in the community
• Provides coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills
• Devises and implements strategies for outreach to members who tend to isolate themselves
• Knowledgeable and practices in motivational interviewing and harm reduction
• Supports individuals and team goals in community integration and employment. Works with Community Integration. Assists members in achieving community integration and employment goals
• Participates in staff and community meetings and in the day-to-day operations of the program as needed
• Required to bill 100 hours per month into the Welligent System
• Maintains all records and documentation needed for program compliance and accountability in accordance with MHALA standards and funding source requirements.Other position requirements:
  • High school diploma or GED, plus two years' experience providing psychosocial rehab related services to a disabled population, preferred
  • Demonstrate knowledge of community resources.
  • Must function well in a team-oriented approach to member services.
  • Must have a valid CPR certificate.
  • Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook
  • Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHALA liability insurance are conditions of employment.
  • Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary.
  • TB clearance and re-testing every year are conditions of employment
  • COVID-19 vaccination is required for this position. Accommodations will be considered with proof of a legal exemption.

Keywords: Mental Health America of Los Angeles, Lancaster , Personal Service Coordinator, Other , Lancaster, California