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Bilingual Customer Service Representative-AV

Company: Deluxe Corporation
Location: Lancaster
Posted on: September 2, 2020

Job Description:

Location: Lancaster, CaliforniaReq ID: 201344WDJoin our growing team- October 5th start date!Position is on site- we follow all Federal and State COVID-19 GuidelinesBenefits and Insurance start day 1!!Do you have experience in Call Center or Inbound Customer service? If so- we would love to speak with you!Deluxe offers a full compensation package including a competitive salary, healthcare benefits, paid time off, paid holidays, and a competitive 401K plan! At Deluxe, employee development is a pillar of our culture. From mentorship programs to development plans to tuition reimbursement, we've got tools to help you grow. Please apply today for immediate consideration!Job DescriptionThis position handles inbound customer service calls. Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction.* Identify the customer's needs, suggest products and services.* Maintains and modifies customer records, utilizing various databases to verify and retrieve data while responding to order inquiries, placing new and /or re-orders.* Resolves product or service problems by selecting the appropriate action to expedite the immediate resolution while delivering an optimal customer experience.Basic Qualifications:Education: High School Diploma/ GED RequiredExperience: Basic computer knowledge.Preferred Qualifications:Education: High School Diploma/GED RequiredExperience: 1 year on Sales, Retail, Customer Service experience. Call Center experience.RSRDLXDeluxe Corporation is an Equal Opportunity / Affirmative Action employer:All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.EOE/Minorities/Females/Vet/DisabilityPlease view the electronic

Keywords: Deluxe Corporation, Lancaster , Bilingual Customer Service Representative-AV, Sales , Lancaster, California

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